
Dispatches Undercover Financial Ombudsman
Channel 4 reveals failings at Financial Ombudsman Service in Undercover Documentary A year after This Is Money reported about levels of staff discontent, chief Caroline Wayman has issued a warning to staff at the FOS that the upcoming Dispatches documentary will be “less than complimentary about the Continue reading

Bank of Scotland Silver Account Refund
Paid for a Bank of Scotland Silver Account? You could be Owed a Refund 3 Minute Read The Bank of Scotland Silver Account came packed with benefits like travel insurance, mobile insurance and car breakdown cover. This account came with a fee of £9.95 a month but Continue reading

Bank Account Charges and Refunds
Over 2m UK Banking Customers Permanently Stuck in Overdraft 3 Minute Read Using an overdraft has resulted in more than 2 million customers being stuck in a vicious borrowing cycle that they can’t get out of. Debt charity StepChange has discovered evidence of banks failing to ensure Continue reading

RBS Bank Staff Pressured for More Profit
More Bank Mis-Behaviour! This Time All Eyes are on RBS.... Again. 3 Minute Read The Mail on Sunday has announced seeing unpublished reports spanning from 2009 to 2013 displaying more bank mis-behaviour. The reports show that RBS staff were pressured by management to “squeeze companies in order Continue reading

Bank Account Christmas Refund
Are you Entitled to a Christmas Refund from the Bank? 2 Minute Read “Ho Ho Ho!” It’s that time of year, the big man in the red suit will be dropping gifts for all the good boys and girls. And for the adults…how about a refund on Continue reading