Were my HSBC Premier Account charges fair?
Answer: a lot of people have discovered that it certainly WAS mis-sold to them. The result is that they’ve been receiving refund plus interest cheques that are very pleasing indeed. HSBC used other names to attract customers to these highly profitable (for the banks) accounts. If any of these Continue reading
Reclaiming bank charges if you were not informed that a packaged bank account was optional
We have been listening to our customers’ comments about their packaged bank accounts. Some interesting trends and patterns were revealed. The most obvious failure of the banks was in neglecting to make their customers aware that the packaged bank account they were being sold was optional. The essential point Continue reading
Are my bank charges fair?
When considering if your packaged bank account charges are fair, it all comes down to suitability. If the extra insurance products bolted on are not right for you, the chances are that the account is not suitable and you have a strong case for mis-selling. Unfortunately, these accounts were Continue reading
What should you consider when claiming back bank charges for your Packaged Bank Account?
When there is a sudden surge in the number of complaints made to the Financial Ombudsman, you know that there is a growing problem. The majority of such complaints are upheld, and the banks withdraw the problematic accounts. What we are witnessing with PBA is all very reminiscent of Continue reading
Were you aware that you even had a Packaged Bank Account?
Do you read ALL the paperwork your bank sends you? Many of us don’t, but at this stage – we really all should. If you haven’t filed all the extra pages in the waste paper bin, just have another look. They may tell you in one way or another Continue reading