Dispatches Undercover Financial Ombudsman
Channel 4 reveals failings at Financial Ombudsman Service in Undercover Documentary A year after This Is Money reported about levels of staff discontent, chief Caroline Wayman has issued a warning to staff at the FOS that the upcoming Dispatches documentary will be “less than complimentary about the complaints body”. Continue reading
Bank Account Charges and Refunds
Over 2m UK Banking Customers Permanently Stuck in Overdraft 3 Minute Read Using an overdraft has resulted in more than 2 million customers being stuck in a vicious borrowing cycle that they can’t get out of. Debt charity StepChange has discovered evidence of banks failing to ensure that customers Continue reading
RBS Bank Staff Pressured for More Profit
More Bank Mis-Behaviour! This Time All Eyes are on RBS…. Again. 3 Minute Read The Mail on Sunday has announced seeing unpublished reports spanning from 2009 to 2013 displaying more bank mis-behaviour. The reports show that RBS staff were pressured by management to “squeeze companies in order to Continue reading
Bank Account Christmas Refund
Are you Entitled to a Christmas Refund from the Bank? 2 Minute Read “Ho Ho Ho!” It’s that time of year, the big man in the red suit will be dropping gifts for all the good boys and girls. And for the adults…how about a refund on your bank Continue reading
Bank Account Refund – Part 4
Want a Refund on your Packaged Bank Account? Here’s a Step-by-Step Guide. Part 4 – Following on from part 3, we are looking at more ways packaged bank accounts were mis-sold. Here are some more examples for you to think about. We’re you told you needed to upgrade Continue reading
Halifax Ultimate Reward Account Refund
The Ultimate Rewards Account from Halifax – Did you need it? Some Halifax customers have been paying for an Ultimate Rewards Account for many years. These accounts are packaged with a bundle of “benefits” such as Travel Insurance, Mobile Insurance and Car Breakdown Cover. It doesn’t come cheap though, Continue reading
Bank Account Refund – Part 3
Want a Refund on your Packaged Bank Account? Here’s a Step-by-Step Guide. Part 3 – Last week we looked at how to make a claim for a packaged bank account that was mis-sold. This week we are going to delve into what makes a good claim. How were Continue reading
Bank Account Refund – Part 2
Want a Refund on your Packaged Bank Account? Here’s a Step-by-Step Guide. Part 2. Following on from last week and our first blog about claiming back your packaged bank account fees, here is some info about what is next on the cards. Okay, I have found out I had Continue reading
Bank Account Refund – Part 1
Want a Refund on your Packaged Bank Account? Here’s a Step-by-Step Guide to DIY Over the next 4 weeks we are going to take you through how to make a claim for a refund on your packaged bank account. As much as the professional are here to help you, we Continue reading