Platinum – the most valuable of metals. So it stands to reason, if your bank offers you a Platinum account you are a cut above the crowd, important, preferred above the ordinary account holder. That’s what you might have thought. In reality this account is just a very posh name for a packaged bank account, and as such it is open to considerable suspicion.
In fact Lloyds used all sorts of other names for their packaged accounts
• Lloyds TSB Select Account
• Lloyds TSB Silver Account
• Lloyds TSB Gold Account
• Lloyds TSB Premier Account
The plain fact is, you’ve been paying for a range of extras that you may or may not have wanted or needed. Maybe you have a mobile phone with a tariff that includes insurance. If that’s the case you certainly didn’t want to pay for a second insurance policy on your bank account, so it’s likely the account was mis-sold to you. But it isn’t just about mobile phones: there are many reasons why a PBA may not have been suitable. Perhaps the worse cases that have come to light are those where the customer didn’t even KNOW their account was a PBA.
The banks have behaved very badly towards their customers, but now they are having to re-pay thousands, plus interest. Find out if you qualify – Freephone: 0800 007 3777.
If you would like some expert help to understand what your bank has been doing, we can help. You may be amazed to discover just how much the bank owes you in compensation.
If your bank owes you a PBA refund we will find that out, and we will pursue it relentlessly. We love it, because our success is your personal victory.